Terms of use


Draft pending legal review. Last updated: 19 August 2026.

1. About these terms

These Terms of Use govern your access to and use of WebBoard (the "Service"), operated by the company identified on the Legal notice page. By creating an account or using the Service you agree to these terms. If you use the Service on behalf of a school or organisation, you accept these terms for that organisation.

2. The Service

WebBoard is an online teaching platform providing collaborative boards, classes, assignments, a calendar, gradebook, messaging and, where enabled, live video lessons and exam recording.

3. Accounts

School-managed accounts (students, teachers and staff invited to a school) are administered by that school, which decides who is added or removed. Individuals cannot delete school-managed accounts themselves. Personal accounts that do not belong to any organisation are managed by the individual user. You are responsible for keeping your credentials secure and for activity under your account.

4. Acceptable use

You agree not to misuse the Service, including uploading unlawful, harmful or infringing content, attempting to access data that is not yours, disrupting the Service, or using it to harass others.

5. Content and intellectual property

You retain ownership of content you create and grant us a limited licence to host and process it solely to provide the Service. The Service, including its software and design, remains our property.

6. Schools and organisations

When a school uses WebBoard, the school is the controller of its members' personal data and we act as its processor under a separate Data Processing Agreement. The school is responsible for the lawful basis for processing student data and for record-retention obligations under education law.

7. Payment

Paid plans are billed as described at checkout. Fees, limits and features are set out on our pricing page and may change with reasonable notice. Prices shown to consumers include VAT where applicable.

8. Right of withdrawal for consumers

If you purchase a paid plan as a consumer in the EU or EEA, you have the statutory right to withdraw from the contract within 14 days of conclusion without giving any reason (Directive 2011/83/EU; in Croatia the Consumer Protection Act, in Germany section 312g of the Civil Code). Because access to the Service starts immediately, at checkout you request immediate performance; if you withdraw within the period, we refund the price less a proportionate amount for the period already supplied, and the right of withdrawal lapses once the service has been fully performed. To withdraw, notify us within the 14 days by an unequivocal statement via the contact page or the postal or email address on the Legal notice page; you may use the statutory model withdrawal form, but it is not obligatory. Purchases made by schools, companies and other organisations are business purchases and are not covered by this right.

9. Complaints

You can submit a written complaint about the Service by post to the address on the Legal notice page or by email via the contact page. We will confirm receipt and reply in writing within 15 days of receiving the complaint, as provided by Article 10 of the Croatian Consumer Protection Act.

10. Out-of-court dispute resolution

If you are a consumer and we cannot resolve a dispute between us, you may use out-of-court alternative dispute resolution. In Croatia the notified bodies include the Court of Honour of the Croatian Chamber of Economy and the Conciliation Centre of the Croatian Chamber of Economy (hgk.hr). Consumers in other countries may turn to the alternative dispute resolution bodies of their country of residence. The EU online dispute resolution platform was discontinued on 20 July 2025 and is no longer available.

11. Availability and changes

We aim to keep the Service available but do not guarantee uninterrupted access. We may update the Service and these terms; material changes will be notified.

12. Liability

The Service is provided "as is" to the extent permitted by law. Nothing in these terms limits liability that cannot be limited by law, and nothing in them affects the statutory rights you have as a consumer, including statutory warranty rights.

13. Governing law and jurisdiction

These terms are governed by Croatian law and applicable European Union law. If you are a consumer residing in the EU or EEA, you also benefit from the mandatory consumer protection provisions of the country where you live, and you may bring or face proceedings before the courts of that country. For questions, contact us at the address on our contact page.